Value Hub: Terms and Conditions
1. Detailed description of goods and/or services
Value Hub is a business in the retail sector offering a wide range of products that can be bought online.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email.
3. Return and Refunds policy
In cases of unavailability, Value Hub will refund the client in full within 30 days. Once payment has been made, the request for service cannot be cancelled and no refunds are possible due to the immediate commencement of work. One set of changes will be permitted. Further changes may be subject to a quoted fee.
4. Customer Privacy policy
Value Hub shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
5. Payment options accepted
Payment may be made via Visa and MasterCard.
6. Card acquiring and security
Card transactions will be acquired for Value Hub via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details
Customer details will be stored by Value Hub separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
9. Responsibility
Value Hub takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of South Africa and Value Hub chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 60 Jan Smuts Avenue, Forest Town, 2193.
11. Variation
Value Hub may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
This website is run by Value Hub (private company) based in South Africa trading as Value Hub and with registration number 1998/025670/07 and GR. Sher & LA. Meinert (Directors and Ownersx).
13. Value Hub contact details
Company Physical Address: 837 Rubenstein Rd, Moreleta Park, Pretoria, 0044.
Email: info@valuehub.co.za
Telephone: 012 993 0266